Case Studies.

Check out our innovative solutions to clients’ outsourcing problems.

From 0 to 12, 500 FTE; How tkg built and managed a complex eco-system to help UK government outsourcing.

The brief. Our client approached us to be a key partner to deliver an end-to-end outsourcing solution. The service had high levels of complexity and required scalability and flexibility on our part. With the success of our first project, we were engaged further to deliver multiple government contracts within a wider programme. The client was […]
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How tkg developed, designed and delivered a contact centre service, under the COVID-19 vaccination programme in South Africa.

The brief. Our client came to us for an end-to-end outsourcing solution. With the end result being a contact centre service that managed citizen enquiries and bookings under the COVID-19 vaccination programme across South Africa.  The client was keen to use tkg to provide innovative solutions to outsourcing problems. They were confident with our experience […]
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