Case Studies.

Check out our innovative solutions to clients’ outsourcing problems.

How tkg successfully realigned the partnership between a buyer and their BPO supplier

The brief. We were approached by a large retail brand to support with improving their partnership with one of their...

The brief. We were engaged by a global technology company who were experiencing challenges with their supplier invoicing reconciliation processes...

The brief. Our client approached us to gain a better understanding of the outsourced call centre supplier landscape. Having outsourced...

The brief. We were engaged by a leading telemarketing organisation to conduct a review of their legacy telecommunications (telecom) services....

The brief. Given the cost and complexities of attracting and retaining skilled contact centre resources for short term surges in...

The brief. We were engaged by our client who was looking to outsource their in-house contact centre operation to a...

The brief. Our client approached us to be a key partner to deliver an end-to-end outsourcing solution. The service had...

The brief. Our client came to us for an end-to-end outsourcing solution. With the end result being a contact centre...

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Shrewsbury,

United Kingdom,

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