Case Studies.

Check out our innovative solutions to clients’ outsourcing problems.

How we supported our customer to outsource their contact centre operation sensitively and effectively

The brief. We were engaged by our client who was looking to outsource their in-house contact centre operation to a...
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From 0 to 12, 500 FTE; How tkg built and managed a complex eco-system to help UK government outsourcing.

The brief. Our client approached us to be a key partner to deliver an end-to-end outsourcing solution. The service had...
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How tkg developed, designed and delivered a contact centre service, under the COVID-19 vaccination programme in South Africa.

The brief. Our client came to us for an end-to-end outsourcing solution. With the end result being a contact centre...
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