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Insights.

Our expertise and thoughts on the key topics affecting those in the outsourcing and customer experience industries.

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Case studies.

Find out how we solve our clients’ outsourcing and customer experience problems, with our innovative solutions.

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Tips & Advice.

Our helpful hints – from finding the best outsourcing solutions and being a successful outsourcing partner.

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Solutions.

Our approach to tackling every outsourcing need and building lasting partnerships – whether you’re a buyer or supplier.

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News.

Read about what’s been going in with us, including our latest updates and announcements from our team and partnerships.

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FAQs.

Our insightful round-up of the common queries impacting those in outsourcing and customer experience management.

Latest articles.

Common outsourcing challenges

Learn more about the common challenges organisations face when looking for and managing an outsourcing supplier!

Understanding broker models in procurement: What customers and suppliers need to know

Spot procurement brokers, understand their impact, and learn tips for navigating transparent, efficient processes.

Call & Contact Centre Expo 2024 – Key Takeaways

Curious about the latest technology priorities and trends? Check out our insights from Call & Contact Centre Expo 2024!

Our 2024 highlights!

Take a look at some of our highlights from another exciting and busy year with tkg!

Shifting procurement practices with the evolution of technology

Watch tkg’s Spencer Brooks and CCA’s Anne Marie Forsyth discuss the shift in procurement and the growing need for BPOs to deliver value.

It’s our fourth birthday!

Take a look at what we have achieved and what is coming up as we celebrate our fourth birthday!
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Let’s source better together.

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