Knowledge base.

Generic selectors
Exact matches only
Search in title
Search in content
Post Type Selectors
Icon

Insights.

Our expertise and thoughts on the key topics affecting those in the outsourcing and customer experience industries.

Icon

Case studies.

Find out how we solve our clients’ outsourcing and customer experience problems, with our innovative solutions.

Icon

Tips & Advice.

Our helpful hints – from finding the best outsourcing solutions and being a successful outsourcing partner.

Icon

Solutions.

Our approach to tackling every outsourcing need and building lasting partnerships – whether you’re a buyer or supplier.

Icon

News.

Read about what’s been going in with us, including our latest updates and announcements from our team and partnerships.

Icon

FAQs.

Our insightful round-up of the common queries impacting those in outsourcing and customer experience management.

Latest articles.

How tkg successfully realigned the partnership between a buyer and their BPO supplier

Read how we supported a large retail brand to improve their partnership with their BPO supplier, with our commercial, operational and financial audit!

Announcing our partnership with Call & Contact Centre Expo

Read about our partnership with Call & Contact Centre Expo and the launch of our CONNECT: Concierge programme!

How tkg and CapeBPO are supporting buyers to outsource to suppliers in the Western Cape

Learn how we're supporting buyers to find suppliers across the Western Cape, in partnership with inward investment agency, CapeBPO.

How we delivered significant cost savings for a global technology company

Learn about how we delivered greater financial control, more operational rigour and significant cost savings for a global technology company!

How we helped a large global brand discover new contact centre suppliers

Read how we supported a large global brand to gain a better understanding of the outsourced call centre supplier landscape and identify new opportunities!

How we supported our client to achieve a 30% increase in sales

Learn how we supported our client to to achieve a 30% increase in sales through the integration of a secure telecommunications platform!
1 2 3 4 5 6 7
c2a

Let’s source better together.

Talk to an expert
InstagramTwitterFacebookInstagram
Rowan House North 1,
The Professional Quarter,
Shrewsbury Business Park,
Shrewsbury,
United Kingdom,
SY2 6LG

welovetoknow.com

All Rights Reserved. Company No: 12968507 © 2025 The Knowledge Group Services Limited T/A tkg

Designed by Rawww

Inform your inbox
with insight.

Mailing List
Sign up

Your data is safe with us. To find out more about how we will use and store your email data go to our Privacy Policy page