Terms and conditions.

 Legal information about using our website.
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This website is administered by The Knowledge Group Services Limited T/A tkg.  If you have any queries regarding this website please email us at: hello@welovetoknow.com marking it for the attention of the webmaster.

Copyright and Ownership.

All rights reserved, ©The Knowledge Group Services Limited. All the pages and content for this website are the copyright of tkg unless otherwise acknowledged. You may view the contents of this site for information purposes only and you may not print and store to your hard disk copy of the contents for your own use. All other copying, adaptation, reproduction and distribution of any information is prohibited without tkg’s consent.

Our tkg logo mark is a trademark of The Knowledge Group Services Limited.

Site information and liability.

Information on this site may not be accurate or current and tkg may change the content of this site at any time without notice. Furthermore, tkg takes no responsibility for the accuracy, completeness or usefulness of the information on this website.

Links to this site.

You may not create any links to this site without our express written permission.

Links to other websites.

tkg has not reviewed and is not responsible for the links from this website. The inclusion of these links does not imply any tkg endorsement or association with products, services, contents or information from these links.

1. Our Marketplace Services.

1.1 The Knowledge Group Marketplace is organised and managed through a partnering agreement between tkg and a specialist marketplace provider with whom we have partnered.

1.2 References to “us” means tkg and references to “we” and “our” shall be construed accordingly.  Reference to “you” means the entity completing a membership request and references to “your” shall be construed accordingly. References to “membership” covers the services and all other events arranged by the marketplace partner. 

1.3 All applications to register for membership or events are made subject to Terms and Conditions (which shall apply to the exclusion of any terms imposed by you).

1.4 You acknowledge and accept that we have the right to publicly announce our business relationship with you which shall include but not be limited to announcements on social media. Such announcements shall not be disparaging or otherwise adverse to your business.

2. Membership.

2.1 All applications to register for membership are subject to you providing sufficient information to meet the membership criteria and you making full payment.

2.2 Confirmation (or rejection) of your membership will be sent to you within five (5) working days of the receipt of your membership request.

2.3 Memberships are only valid for the named business entity and cannot be transferred. You may be asked for additional information to support your membership. If you are unable to provide the information which matches your membership status, then your membership may be withdrawn.

3. Fees.

3.1 Our fees for membership are set out and aligned to the relevant membership registration and described more fully on the marketplace website. Fees may be subject to change from time to time.

3.2 Once your membership has been confirmed an invoice will be sent to you within ten (10) working days setting out the relevant payment instructions and terms. Payment is due immediately on receipt of this invoice.

4. Cancellation of membership.  

4.1 It may be necessary for reasons beyond our reasonable control to alter the nature of your membership. We reserve the right to do this at any time. Where we alter the nature of the membership, we will provide you with notice of the same and will offer you the choice of either a credit or the opportunity to cancel your membership.

4.2 Where you wish to cancel your annual membership no refunds will be given in respect of a cancellation.

4.4 We shall not be liable to you for any other costs and expenses incurred (included wasted costs and expenses) as a result of an occurrence outside our control (including, without limitation, to acts of God, floods, lightning, storm, fire, explosion, war, military operations, acts of terrorism or threats of any such acts, any strike action, lock-outs or other industrial action and a pandemic, epidemic or other widespread illness).

5. Content.

5.1 All rights in all surveys, questionnaires, presentations, documentation and materials published or otherwise made available (including but not limited to any documentation related to your membership) (“Content”) are owned by us or are included with the permission of the owner of the rights. No (i) copying or reproduction (ii) photography, filming or recording; or (ii) republication, broadcast or other dissemination of the Content is permitted. You shall not distribute, reproduce, modify, store, transfer or in any other way use any of the Content, and in particular (but without limitation) you shall not: 

5.1.1 upload any Content into any shared system;

5.1.2 include any Content in a database;

5.1.3 include any Content in a website or on any intranet;

5.1.4 transmit, re-circulate or otherwise make available any Content to anyone else;

5.1.5 make any commercial use of the Content whatsoever; or

5.1.6 use Content in any way that might infringe third party rights or that may bring us or any of our affiliates into disrepute.

5.2 Suggestions or advice contained in the Content should not be relied upon in place of professional or other advice. Whilst we take reasonable care to ensure that the Content created by us is accurate and complete, some of it is supplied by third parties and we are unable to check its accuracy or completeness. You should verify the accuracy of any information (whether supplied by us or third parties) before relying on it. The Content is provided on an “as-is” basis without any warranties of any kind (express or implied). We hereby exclude to the fullest extent permitted by law all liabilities, costs, claims, damages, losses and/or expenses arising from any inaccuracy or omission in the Content or arising from any infringing, defamatory or otherwise unlawful material in the Content.

5.3 To the extent that any Content is made available by us online we reserve the right to suspend or remove your access to such Content at any time.

6. Liability.

6.1 Subject to Clause 6.4, our aggregate liability to you, whether such liability arises in contract, tort (including negligence) or otherwise, for any damages, loss, costs, claims or expenses of any kind howsoever arising, out of in connection with any membership (or requested membership) made by you or otherwise in relation to membership, shall be limited to the price paid by you in respect of your membership fees.

6.2 Subject to Clause 6.4, we shall not be liable to you for (i) any loss of profit, loss of or damage to data, loss of anticipated savings or interest, loss of or damage to reputation or goodwill or; (ii) any indirect, special or consequential damages, loss, costs, claims or expenses of any kind.

6.3 You agree to indemnify us, our staff and our affiliates and to hold us harmless to the fullest extent permitted by law, against all loss, costs, claims or expenses of any kind arising from any act or omission by you (including your staff) during or otherwise in relation to membership.

6.4 Nothing in these Terms and Conditions shall limit or exclude either party’s liability for:

6.4.1 death or personal injury caused by that party’s negligence, or the negligence of that party’s employees, agents or subcontractors;

6.4.2 fraud or fraudulent misrepresentation; or

6.4.3 any other liability which cannot be limited or excluded by applicable law.

7. Anti-bribery.

7.1 You warrant that you shall:

7.1.1 comply with all applicable laws, statutes and regulations relating to anti-bribery and anti-corruption, including but not limited to the Bribery Act 2010;

7.1.2 comply with such of our anti-bribery and anti-corruption policies as are notified to you from time to time; and

7.1.3 promptly report to us any request or demand for any undue influence or other advantage of any kind received by or on behalf of you in connection with the performance of these Terms and Conditions.

7.2 Breach of this clause 7 shall be deemed a material breach of these Terms and Conditions.

8. General.

8.1 These Terms and Conditions (together with any documents referred to herein or required to be entered into pursuant to these Terms and Conditions) contain the entire agreement and understanding between us and supersede all prior agreements, understandings or arrangements (both oral and written) relating to the subject matter of these Terms and Conditions and any such document.

8.2 You acknowledge that in registering for membership you have not relied on, and shall have no remedy in respect of, any statement, representation, warranty, understanding, promise or assurance (whether negligently or innocently made) of any person other than as expressly set out in these Terms and Conditions.

8.4 These Terms and Conditions shall not create, nor shall they be construed as creating, any partnership or agency relationship between us.

8.5 You accept that communication with us may be electronic. We may contact you by e-mail or provide you with information by posting notices on our website. You agree to this electronic means of communication and you acknowledge that all such communications that we provide to you electronically comply with any legal or contractual requirement that such communication be made in writing.

8.6 Save as set out in Clause 4 you are not permitted to re-sell, transfer, assign or otherwise dispose of any of your rights or obligations arising under these Terms and Conditions.

8.7 These Terms and Conditions and the rights and obligations of both parties shall be governed by, and construed in accordance with, the laws of England and Wales and both parties irrevocably agree to submit to the exclusive jurisdiction of the courts of England and Wales in respect of any dispute which arises hereunder.

9. Privacy policy.

Please click here for our privacy policy.