Launch of the first CCA and tkg BPO CEO Forum

CCA tkg

The Knowledge Group is delighted to be co-hosting the first CCA and tkg BPO CEO Forum, to discuss the hot topics impacting the BPO and outsourcing sector and how brands are rising to ongoing sectorial challenges.


About the BPO CEO Forum

The first session, on 7th November, will be led by CCA’s CEO, Anne Marie Forsyth, and co-facilitated with market expert, David Rumble, co-founder of The Knowledge Group. It will be a great opportunity for CEOs, COOs and CGOs from the leading players across the UK, Ireland and beyond, to uncover how others in the sector are dealing with the major factors impacting their future service and CX proposition, including the challenges surrounding maintaining standards and achieving a consistent customer experience. 

Some of the questions to be explored include:

To find out more about the upcoming forum, follow the link here.

To find out about how we can support your organisation with outsourcing or customer experience management, talk to us today.

Talk to us directly.

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