Since outsourcing emerged during the mid-20th century, there have been a number of shifts in the ways in which it...
The Knowledge Group is delighted to announce our continued partnership with the CCMA (Call Centre Management Association), aimed at supporting...
The Knowledge Group is delighted to be co-hosting the first CCA and tkg BPO CEO Forum, to discuss the hot...
The Knowledge Group is pleased to announce our partnership with CCA, aimed at showcasing the strength and capabilities of suppliers...
We have recently celebrated our third birthday - and what an incredible three years it's been. Keep reading to learn...
With the need to drive cost savings and efficiencies, many organisations are considering turning to offshore outsourcing as a means...
